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Receptionist & Administrator for West London Music School

Part-Time Receptionist & Administrator required for the weekend operations of our London-based music school. We are looking for someone who will enjoy working as part of a friendly team in a school with a family atmosphere.

Employer
The Rhythm Studio
Location
West London
Contract Type
Part-Time Permanent
Closing Date
11th March 2020

Primary responsibilities include:

  • Managing the access of pupils and parents to the premises, welcoming them and dealing with any concerns or questions.
  • Taking lesson bookings and assisting with the administration of the teaching timetable and teacher schedules.
  • Assisting with the induction of new students, ensuring parents complete student registration and logging registration data.
  • Working with teachers and administrative colleagues to assist with band class numbers, balance of members and class dynamics.
  • Taking receipt of payments, logging payment amount and date, and issuing receipts as required.
  • Ensuring that teachers are accurate with their timekeeping and that lessons take place at the time scheduled.
  • Checking that studios are tidy and that all power is off at the end of each teaching session.
  • Initiating regular communication with pupils and parents to get feedback about their experiences of learning with The Rhythm Studio, and finding out any areas in which we can improve.
  • Ensuring all office and studio equipment is powered down and all studio areas locked at the end of each shift.

Applicants will need to demonstrate:

  • A welcoming and friendly personality.
  • The ability to communicate effectively with colleagues, parents and children.
  • Excellent written and spoken English.
  • Customer service skills including an excellent telephone manner and the ability to draft informative and appropriate responses to client email enquiries.
  • Numerical proficiency and attention to detail to help ensure accurate payments are taken and logged efficiency.
  • Organisational skills, including the ability to multi-task and take detailed notes for handovers to colleagues.
  • Excellent IT skills, including the use of Mac applications (Mail, Contacts, Microsoft Excel, Calendar, Preview) and the ability quickly to learn the functions of a selection of web-based apps that are specific to the operations of our school.
  • A practical attitude, problem solving skills, the ability to show initiative, multi-task and work well under pressure.

Non-essential experience:

  • Previous role in an education environment
  • Experience in a sales role
  • Technical knowledge of instruments, production equipment and PA systems
  • PR and copywriting
  • Content creation for social media

Working hours:

  • Term-time (35 weeks per year)
  • Friday team meetings (time TBC)
  • Saturdays 9.15am-5.45pm
  • Sundays 9.45am-5.45pm.
  • Holiday camp weeks (2 weeks per year): Monday to Friday, 9.30am-4pm
  • Additional availability to cover ad-hoc additional weekday hours preferable.

Start date: Saturday 25th April with induction during w/c 13th April and on Friday 24th April.
Offer of employment will be subject to references, DBS enhanced disclosure and a probation period. Salary disclosed on application.

How to Apply

Please send CV and cover letter to apply@therhythmstudio.co.uk

Closing Date:
11th March 2020
Interviews:
Interviews will take place w/c 16th March
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