Internal Communications Manager

We are seeking an exceptional Internal Communications manager to drive and maintain the success of the Trinity Laban, strengthening institutional alignment and belonging by delivering clear, inclusive communications that support staff and students in their daily journey. Trinity Laban is striving to achieve excellence beyond tradition, creating a home for performing artists in which boundaries are pushed, collaborations are key, and artistic pioneers are made. We are a world-leading home for students from non-traditional backgrounds with a programme of activity that reaches out to all sections of society, centring the performing arts as a force for cultural and social progress.

The Internal Communications Manager will be responsible for developing and implementing an internal communications plan that reflects institutional values and priorities, while coordinating messaging across teaching, wellbeing, digital, and professional services teams to ensure clarity and consistency. They will lead communication initiatives that support the National Student Survey (NSS), the Teaching Excellence Framework (TEF), and broader student experience enhancement, designing and delivering inclusive, accessible communications tailored to both on-campus and online student communities. In addition, the role will support the creation of student-facing hubs and “one-stop shop” models to simplify access to services and information, while establishing effective feedback loops and reporting mechanisms that amplify student voice, close data gaps, and inform continuous improvement.

You’ll have a flair for project management and enjoy managing and delivering multiple complex projects at any time. Working to tight deadlines won’t phase you, you’ll be motivated by collaboration and relationship-building. You will be passionate about connecting people to purpose, ensuring that every student and staff member feels seen, heard, and included through transparent and accessible messaging. They will care deeply about elevating the student experience, not just by supporting initiatives like the NSS and TEF, but by championing authentic student voice and turning feedback into meaningful change. Their drive will come from a commitment to strategic storytelling that bridges teaching, wellbeing, digital, and professional services, while innovating with inclusive digital platforms and “one-stop shop” models that simplify the student journey. At the heart of their passion is a belief that communications are not simply informational, but transformational—building belonging, trust, and alignment across the institution

As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.