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Instrument Hire Scheme Co-ordinator

£20,000 - £22,000 per annum

The Instrument Hire Scheme Co-ordinator will be responsible for running the service’s successful music hire scheme (with 2000 instruments) which is subsidised by a grant from Arts Council England and is one of the roles required of all music education Hubs. As well as liaising with parents and schools to organise instrument hires the post holder will personally deliver instruments to schools across the county, and will also be responsible for the maintain and organising repairs of instruments.

Employer
Essex County Council
Location
Chelmsford
Contract Type
Full-Time Permanent
Closing Date
23rd August 2018

Instrument Hire Scheme Co-ordinator – (19118)

Contract: Permanent

Working Hours: Full-time

Salary: £20,000 – £22,000

Primary Location: Chelmsford

Closing Date: 23/08/18

JOB SUMMARY & RESPONSIBILITIES

Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK, serving a population of 2 million residents, and has a very successful track record of delivering transformational change. ECC anticipated change was needed in the public sector and has worked to deliver better quality at lower cost. We have an ambitious transformation agenda – one with the scope to reach every part of the council. We are changing the way we think, the way we work, and the ways in which we deliver our services. We are committed to becoming a place where individuals, partners and communities feel proud to play their role and genuinely want to belong. We’re immensely proud of our flexible working options.

ECC is transforming how it delivers education services across one of the largest counties in the country in order to continue to improve and to ensure the best possible outcomes for every single child and young person. We are determined to build on our journey of improvement which has seen 94% of schools now being rated Good or Outstanding by Ofsted, and to focus more effectively on areas such as our more vulnerable children and young people to ensure Essex provides a wholly inclusive education which can meet the needs of all of our children and young people.

Essex County Council (ECC) operates one of the largest Music Hubs in the UK through a grant from ACE and has undergone significant transformational change to further enhance customer focus, service and delivery in line with the requirements set out in the OFSTED report of November 2013.

The Instrument Hire Scheme Co-ordinator will be responsible for running the service’s successful music hire scheme (with 2000 instruments) which is subsidised by a grant from Arts Council England and is one of the roles required of all music education Hubs. As well as liaising with parents and schools to organise instrument hires the post holder will personally deliver instruments to schools across the county, and will also be responsible for the maintain and organising repairs of instruments.

The post will operate under the tight financial constraints of the grant and traded income and will also be responsible for providing data on activity relating to instrument hire.

KEY ACCOUNTABILITIES

•Understand the needs of your customers and deliver the best possible outcomes through exemplar behaviour in accordance with ECC’s Values and Core Organisational Behaviours.

•Work flexibly and collaboratively across structural boundaries in support of key outcomes.

•Contribute to the development of organisational capability by taking ownership of your own training and development, including identifying and taking part in training and development activity and responding to feedback on performance.

•Think creatively, challenging the norms, and constructively challenge those around them (including those more senior) to ensure continuous improvement and commercial astuteness, and inspire the same in colleagues.

•Take responsibility for identifying and actioning areas of risk including Health and Safety and Business Continuity.

•Work as part of project or process teams as required under the new operating model, ensuring excellent cross functional output.

•Ensure that the service offers an effective and efficient instrument hire scheme.

•Ensure that enquiries from schools and parents are handled in an appropriate, customer-focused manner.

•Use instrument-specific knowledge to ensure conduct stock takes, purchase additional resources if needed, and physically ensure that instruments are clean, appropriate, safe and fit for purpose. They will also be responsible for organising instrument repairs and maintenance.

•Ensure that appropriate instrument hire data is collated.

•Organise the logistics of instrument hire delivery routes to schools across Essex.

•Effectively utilise the Speedadmin online system to manage the customer application process, stock control and database management.

•Personally load, drive and deliver instruments to schools across Essex for 1.5-2 days a week.

•Work with other music service offers to promote the instrument hire service as an integral part of the music service’s wider offer to schools, parents and pupils.

•Take payments from customers and on occasion support the Data, Finance and Administration Lead Officer and other music service officers with a number of finance functions and duties including taking payment, invoicing and using a number of financial systems.

KNOWLEDGE, SKILLS AND EXPERIENCE

•A sound knowledge of Microsoft Office, Outlook and databases.

•Knowledge of a broad range of musical instruments including their basic upkeep.

•A general understanding of music education and the instrumental needs of young people, schools and parents.

•Strong interpersonal and communication skills.

•Highly organised, methodical and efficient.

•Proven ability to work within an office-based team.

•Broad customer-service experience.

•And ability to be proactive and problem-solving.

•A full driving licence (part of the week will be spent delivering and picking up instruments from schools around the county).

•Experience of overcoming logistical challenges (the post holder will coordinate delivery routes to ensure maximum efficiency).

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription and you will be responsible for ensuring this is maintained. For further information on the DBS update service please visit: https://www.gov.uk/dbs-update-service

BENEFITS

For more information about the benefits of working for Essex County Council please go to our careers website

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

We seek the best talent from the widest pool of people as diversity is key to our success.

How to Apply

To apply for this job please follow this link: https://www.workingforessex.com/job-application/19118

Closing Date:
23rd August 2018
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