The Music Service works with other Central Bedfordshire Council services and carefully selected partners to give the children of Central Bedfordshire transferable skills for life, giving them the best education. We aim to create an inclusive environment that encourages everyone to enjoy music and flourish. Music Education is an essential part of a broad and balanced curriculum and allows children of all backgrounds to reap the benefits of making music and showcase their talents in one of the many events we organise.
Find your greatness by playing a part in enhancing the education of children in Central Bedfordshire.
As our Data and Billing Coordinator, you will be the first point of contact for our customers being the friendly voice at the end of the phone or the wordsmith responding to the wide variety of requests received daily in the service’s shared inbox in relation to invoices.
The role is key to keeping our database up to date and enrolling students to the many lessons we offer as well as keeping our music tutors informed of all students enrolled to receive lessons.
You will need to develop an in depth understanding of our database (SpeedAdmin), be able to record the information correctly, produce a variety of reports as well as be the in-house expert for billing for the variety of services and activities we offer.
Excellent numeracy and analytical skills are essential to this role and will be called upon at all times.
This role also requires the use of many IT based software (knowledge of SpeedAdmin and S4Hana would be a plus) and a solid knowledge of Microsoft packages including Word and Excel as well as very strong organisational skills.
We welcome applicants with a minimum of A-level, NVQ level 3 or equivalent relevant qualifications to apply. This role requires the use of many IT based software, experience of billing processes and a solid knowledge of Microsoft packages including Word and Excel. Knowledge and understanding of databases is essential. Training on our database (SpeedAdmin) and finance software S4Hana will be provided but existing knowledge would be a plus. Excellent command of the English language, good customer service and listening skills as well as patience are of crucial importance when answering the phone and responding to customers queries over the phone. Good numeracy skills are essential to reconciling and vetting invoices submitted by our team of self-employed teachers as well as ensuring an accurate billing process.
As this role is very varied, very strong organisational skills are required.
Join us and take advantage of Central Bedfordshire Council’s rewards package, agile working and the chance to learn and progress. Find your greatness by helping us provide the children of Central Bedfordshire with the best education possible and equip them with transferable skills for life.
Central Bedfordshire Council has its own vision and values that are integral to everything we do. Our area vision is to make Central Bedfordshire ‘A great place to live and work’.
To assess your suitability for the role, you must demonstrate how you meet the key outcomes, accountabilities and competencies. To do this, you’ll need to refer the Family Profile, Role Profile and Competency Framework which can be found in the Recruitment Pack: https://career2.successfactors.eu/sfcareer/jobreqcareer?jobId=9966&company=centralbed
For an informal discussion about this position, please contact: Estelle Bodin at Estelle.email@example.com or call 0300 300 6671.
For queries related to the recruitment of this vacancy, please contact: The Recruitment Team at firstname.lastname@example.org
Safeguarding (For DBS posts only):
Central Bedfordshire Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers and contractors to share this commitment. This post is subject to the disclosure of criminal records.
Central Bedfordshire Council is an equal opportunities employer. We welcome enquiries from everyone and value diversity in the workplace. We are a Disability Confident employer, we are working to become a Disability Confident leader in our community.
To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council’s policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline. If you do not have a CV to hand, please look on our website for a CV template that you can use to create your CV to apply for this role. http://www.centralbedfordshire.gov.uk/jobs/work-here/application.aspx
How to Apply
Please go to https://career2.successfactors.eu/sfcareer/jobreqcareer?jobId=9966&company=centralbed , review the Family and role profiles then fill out the application questionnaire to demonstrate your suitability to the role.